“We always listen to well understand customer’s needs and expectations for permanent improvement of our products and services bringing the highest level of satisfaction to our customers.”
To reach the above target, we commit to:
• Products and services: Investment for R&D for permanent improvement and creating a rich chain of products and services meeting customers’ diversified demand.
• Human resources: Continuously training, supporting and stimulating our employees to improve working skill, performance and be creative in all our processes.
• Quality Management System: Applying Quality Management System basing on ISO 9001:2015 and continuously improve the system
• Compliance: Together with our partners and suppliers, we ensure that our lighting products and services fulfill our commitment and compliance with local regulation, industry HSE
• Quality measuring base: Using customer’s satisfaction level as the main indicator to measure our products and services quality for permanent improvement in all our processes